Why I Need Your Information

You might be wondering why I need certain information when you place an order. Here's a breakdown:

- To fulfill your order: I need your name, address, and contact details to ship your item and keep you updated.

- For customer support: If you have any questions or need help, your information allows me to assist you effectively.

- With your consent (optional): You can choose to sign up for my mailing list for updates and promotions (you can unsubscribe anytime).

- As required by law: In some cases, I may need to retain information for tax purposes or legal proceedings.

How I Use Your Information

I take your privacy seriously and only use your information for the following reasons:

- To deliver a great shopping experience: This includes fulfilling your orders, providing customer support, and improving my services based on customer feedback.

- I will never share your information with third parties unless required by law.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

- Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

- Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

- Complaint: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Celeste Mapp, am the data controller of your personal information. If you have any questions or concerns, you may contact me at help@themappcollection.com.